We appreciate all Public feedback, concerns and enquiries.

We aim to address your concern as quickly as possible. To help us do so, please provide as much detail as possible, including your contact information as in many instances, like with bylaw complaints, we will need to contact you in order to follow up with enforcement.

Please note, submissions are only monitored during office hours.
Weekdays from 8.00 am to 4.30 pm (Closed on Public holidays)

Concerns regarding a short-term rental?

You can submit a report online or call 1-778-601-9306

All other concerns and enquiries.

Submit a report online.

If your concern or enquiry is time sensitive and out of office hours, 1-866-918-3580